I uninstalled the Firefox plug-in per your request, rebooted the laptop and tried again and I get the same crash in IE 9.

Chris,

Any ideas on what to try next?

Chris, you said that you didn't experience the crash, but do you have installed firefox next to IE also ?

I am not using any.

I'm not using any accessibility features.

Plus, I disabled all add-ins except Flash and still experienced problems.

Same exact situation on our whole fleet of HP Windows 7 x64 machines.

Flash 11.4 has been deployed via active directory and all the above machines with IE 9 crash upon visiting several web sites which make use of Flash, like the ones linked in this thread. Also on this one: www.scipol.unipd.it (just click on any of the links to reproduce the behaviour).

Disabling the Flash ActiveX component in IE or uninstalling it cures the problem.

After uninstalling, running the Flash Uninstaller is required in order to reinstall the 11.3.300.271 MSI package, otherwise the installation of the latter will abort with an unspecified error.

Right now I am trying to figure out how to uninstall 11.4 and redeploy 11.3 via group policy.

This is very unfortunate. I hope Adobe will address this issue very soon.

1) from http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html

2) as per http://forums.adobe.com/message/4041846#4041846: I uninstalled 11.4 from the Control Panel, but after that (even after rebooting) I could not reinstall 11.3 because of that error.

Incidentally, if I try to deploy 11.3 via group policy on a machine where 11.4 had been deployed, without uninstalling 11.4 first, 11.3 is not installed, 11.4 remains and in the event log I find that very same error.

Add to this that removing 11.4 via group policy does not work (there are no error events, but after applying the uninstall policy and rebooting, 11.4 is still there) and the picture is complete.

I will have to manually uninstall-clean-reinstall on all the affected machines, and do this today because crash reports are coming in by the dozen.

Given the solid reproducibility of the bug on _all_ our machines (which are mostly brand new with minimal software aboard) I am surprised indeed that Adobe did not detect this bug before release and is - as it seems - still unable to reproduce it.

A notable fact: there is only _one_ Dell Optiplex machine with Windows 7 x64 in our LAN, and this is the only machine that does _not_ crash.

All the others are HP Elite and they all crash.

Another detail. I've found another machine in my network which didn't crash. It's an HP Elite 8100 CMT, while all the Elite 8200 CMTs do crash.

Something (device drivers? HP OEM software?) which _is_ installed on 8200s and _isn't_ installed on 8100s is making Flash crash IE 9.

Also, none of the machines with Windows XP show any issue, so it's specific to IE 9 and/or Windows 7.

EDIT: another 8100 without issues, so it's confirmed. It depends on the model specific drivers/software.

Adobe fellows should just grab an Elite 8200 CMT, stock configuration, update everything (bar the device driver, which in our case are still the original ones) and test. ;-)

Which gives me an idea... I'll try to update the video drivers on one of the offending machines...

What web page did you download it from, and is it the .exe or the .msi executable?

I got this too when I tried to install the exe, try the msi.

If it fails, run the uninstaller first, even if you've uninstalled Flash already. There may be leftover files from 11.4.

Hello!

My affected HP is a Probook 4340s. Perhaps that helps to find out what's the reason for the issue.

@Medimetriks:

I did the uninstallation of 11.4.402.265 as explained here: http://forums.adobe.com/message/4041846#4041846

Afterwards I was able to install 11.3.300.271 from oldapps.com (EXE file). The installation worked out without any problem.

Kind regards,

Wolfgang

I was able to install the 11.3.300.271 from oldapps.com.

Everything is now working fine.  No more crashes.

@Chris or anyone else... Going back to 11.3.300.271.

The archive Flash Player has two (2) installer files..

1. flashplayer11_3r300_271_win, and,

2. flashplayer11_3r300_271_winax.

What is the difference? 32bit and 64bit?

Having this same issue with PNC on line banking site.  I disabled Flash and no issues, enable flash and get this pop-up.  This happens after I enter my user ID and click on Sign On.  There is flash content on the User ID: page which works as expected.  The next screen has you verify an image and then enter your password.  The pop-up occurs immediately on switching to the verification page.  The first pop-up is:

Then it switches to the one below:

I have followed all instructions at:

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.htm l#main_7__Disable_Flash_Player_hardware_acceleration

No difference was seen.  Only when disabling Adobe Flash do I not get this error.  I can close the error and everything works, but is is annoying to have to go that extra step when it was not happening before the last upgrade of Flash.

I can do captures if needed.  

Windows 7 Professsional 64Bit (latest patches and SP)

IE9 (fails in either 32bit or 64bit) 

Latest version of Flash Player.  Only have ActiveX - no plugin installed as shown below

Dear FGsysadmin: I have a hpe 180-t, hp pavilion elite with i7 processor, and flash HAS ALWAYS CRASHED for the last 2 years. Interestingly, 11.4.402.265 crashes less on FF 15.0, while from the thread it seems this version crashes more!! I agree with you, it has to do with HP Elite 8200 or pavilion elite.

Tried to run flash in safe mode with networking, with no luck. So it may not be the drivers but some thing else.

--regards

--gajananam

No, I have Microsoft Security Essentials installed also.

I also saw a lot of people which own a HP with problems, BUT I have a custom build pc with an asus p5b motherbord and i'm also facing the problem and I do not have anything from HP installed. I also have problems on my laptop which is a Lenovo.